Support
Questions, feedback, or something not working right? We read every message and typically reply within 1–2 business days.
Contact us
Email us directly at eddie@barael.com for anything — a bug, a wrong identification, a billing question, or just to say hello.
A plant was misidentified
On any result card, tap “Wrong identification?” and describe what you actually have. Petal will re-identify it using your hint. Every field on a result card is also editable directly — tap any text to correct it yourself.
Managing your subscription
Open your Profile and tap “Manage subscription.” This opens Stripe’s billing portal, where you can update your payment method, view invoices, or cancel. Subscriptions are managed entirely through the Petal website, not through Apple’s in-app purchase system.
Privacy, blocking, and reporting
You can make your entire profile private from your Profile settings — when private, your garden and finds are visible only to you. You can also choose which individual finds appear on your public page.
To block or report another gardener, open their profile and use the options menu. Blocking removes them from your feed and Discover, and hides your profile from them.
Deleting your account
Email eddie@barael.com from the address on your account and we’ll delete it. Your personal information is removed within 30 days, as described in our Privacy Policy.
Legal
Read our Terms of Service and Privacy Policy.